SHIPPING & DELIVERY
The shipping cost is based on the value of your order after all promotions and discounts. All orders are normally shipped within 24 hours of receipt. Orders are shipped Monday to Friday, excluding federal holidays within the United States. We normally ship through UPS Ground. You may upgrade your shipping method for faster delivery. Delivery estimates are based on the day we process your order.
Shipping Charges and Delivery Estimates:
We ship via UPS, USPS or FedEx.
For Shipments to Alaska & Hawaii USPS Priority must be selected.
P.O. Boxes and APO/FPO Addresses:
Most items may be shipped to a P.O. Box or Military APO/FPO address, but some restrictions apply. Orders being sent to P.O. Boxes or Military APO/FPO addresses must be shipped via United States Postal Service (USPS) Priority shipping.
UPS Ground, 2nd Day and Next Day shipping are not available.
PRIVACY & SECURITY
At Carewell, we respect your privacy. We do not share anyone's personal information with others. This information is only used by Carewell and its partners to ensure the fulfillment of the service requested by customers. In an effort to prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate procedures to safeguard and secure any information we collect. We cannot guarantee 100% security of any information that you disclose online, and you do so at your own risk. Should you choose to cancel your registration with Carewell, any information you provide shall remain archived.
Carewell incorporates security measures such as encryption and authentication tools to protect your data from unauthorized use. Firewalls are utilized to protect our servers and network from unauthorized users accessing and tampering with files and other information that we store.
RETURNS & REPLACEMENTS
Customer satisfaction is very important to us which is why we offer a 30-Day Money Back Guarantee.
If you are not satisfied with your purchase you may send the products back to us within 30 days of receiving your order for a full refund minus shipping charges. All returns should be sent to:
Carewell Health Products, Inc.
111 Skyline Ave, South Plainfield, NJ - 07080
Please return item with the following:
• Order number
• Reason for return
Returns will be processed and credited to your account within 3-5 business days from the date your return is received. If your order was damaged during shipment, or if you received an incorrect item in your order, please do not open the items and contact us immediately.
If you have any questions please send us an email at: firstname.lastname@example.org